Single Sign On
OMI provides managed services for many organizations that require access by different constituents. OMI has become proficient in working with multiple platforms and applications, while allowing access in and out of the processes we are managing on –behalf of our clients. In areas where integration needs to be seamless, OMI provides single sign on options standard to our Managed Service offerings or consulting to implement a SSO.
On-line Banking Integration (Statement2web)
OMI has over 10 years of experience working in the Financial Industry, providing e-presentations, e-campaigns and e-promotions to our clients. OMI has an out of the box integration our customers can take advantage of any one of our On-line Banking platforms. Some of our Standard Integration Interfaces include Harland Clarke-Ultra Data, Jack Henry- Symitar, EBC, and Intuit- Digital Insight.
Help Desk Integration
Whether it is a statement question, contract inquiry or printing asset issue; paper based processes are intimately tied to customer support initiatives. In most cases the first line of support is the internal help desk. OMI provides integration with internal help desks and an exchange of key information when providing managed service on behalf of our clients. Clients can be assured that the right information to solve end user issues is only a click away!
Data Exchange Customization
OMI recognizes that working within a Partner or Client’s existing processes requires the exchange of key data elements to complete a process. For customers who require integration into proprietary databases, file structures or other systems, OMI has a team of analysts trained in data exchange processes. Our analysts provide a detailed data modeling plan, working closely with Partner and Client interfaces to insure all data elements will meet business process objectives. All projects are time lined and resources are defined before any customization takes place.
OMI provides managed services for many organizations that require access by different constituents. OMI has become proficient in working with multiple platforms and applications, while allowing access in and out of the processes we are managing on –behalf of our clients. In areas where integration needs to be seamless, OMI provides single sign on options standard to our Managed Service offerings or consulting to implement a SSO.
On-line Banking Integration (Statement2web)
OMI has over 10 years of experience working in the Financial Industry, providing e-presentations, e-campaigns and e-promotions to our clients. OMI has an out of the box integration our customers can take advantage of any one of our On-line Banking platforms. Some of our Standard Integration Interfaces include Harland Clarke-Ultra Data, Jack Henry- Symitar, EBC, and Intuit- Digital Insight.
Help Desk Integration
Whether it is a statement question, contract inquiry or printing asset issue; paper based processes are intimately tied to customer support initiatives. In most cases the first line of support is the internal help desk. OMI provides integration with internal help desks and an exchange of key information when providing managed service on behalf of our clients. Clients can be assured that the right information to solve end user issues is only a click away!
Data Exchange Customization
OMI recognizes that working within a Partner or Client’s existing processes requires the exchange of key data elements to complete a process. For customers who require integration into proprietary databases, file structures or other systems, OMI has a team of analysts trained in data exchange processes. Our analysts provide a detailed data modeling plan, working closely with Partner and Client interfaces to insure all data elements will meet business process objectives. All projects are time lined and resources are defined before any customization takes place.
